Confirm the correct Site ID
Check that the script contains the Site ID assigned to the correct business.
Vizo Help Centre
How can we help you?
Find guidance about your account, business profile, Website Connect, AI visibility, audits and pricing.
Browse help topics
Choose the area you need help with
Account and access
Registration, sign-in, passwords and account verification.
Business profile
Business details, locations, opening hours and services.
Website Connect
Installation, Site IDs, verification and connection issues.
AI visibility
AI readiness, structured information and recommendations.
Audits and analytics
Visibility scores, measurements and improvement tasks.
Plans and billing
Pricing plans, upgrades and additional services.
Account and access
Create and securely access your Vizo account.
Account and accessCreate a Vizo accountRegister your account and complete the required user information.Account and accessSign in to your accountAccess the Vizo dashboard using your registered email and password.Account and accessReset a forgotten passwordRequest a secure password-reset link using your account email.Account and accessVerify your email addressUnderstand why email verification is required for your account.
Business profile
Manage the information that describes your business.
Business profileCreate a business profileAdd your business identity, business type, description and contacts.Business profileAdd business locationsOrganize addresses, coordinates, branches and service areas.Business profileAdd opening hoursPublish regular schedules, closed days and special working hours.Business profileAdd services and pricesCreate categories and describe the products or services you offer.
Website Connect
Connect Vizo to your existing business website.
Website ConnectUnderstand Website ConnectLearn how the connection works without replacing your website.Website ConnectInstall the connection scriptAdd the Vizo script before the closing body tag on your website.Website ConnectFind your Site IDLearn where the unique website connection identifier is used.Website ConnectFix a disconnected websiteReview common reasons why Website Connect cannot be detected.
Connection troubleshooting
Website Connect is not detected?
Complete these checks before contacting technical support.
Check script placement
The script should appear before the closing body tag on the published website.
Clear website caches
Clear website, optimization and CDN caches after installing the script.
Verify the public website
Confirm that visitors can open the website without authentication or maintenance mode.
AI visibility
Prepare your business information for AI discovery.
AI visibilityUnderstand AI visibilitySee which business information helps AI systems understand a business.AI visibilityImprove AI readinessReview services, locations, descriptions and structured information.AI visibilityUnderstand structured dataLearn how Schema.org and JSON-LD describe business information.
Audits and analytics
Understand visibility measurements and recommendations.
Audits and analyticsRun a business visibility auditCheck profile completeness, website status and AI readiness.Audits and analyticsUnderstand the visibility scoreLearn how individual visibility measurements contribute to the score.Audits and analyticsUse improvement recommendationsPrioritize the tasks that can strengthen your visibility foundation.
Plans and billing
Choose a plan and request additional services.
Frequently asked questions
Does Vizo replace my existing website?+
No. Website Connect adds a visibility layer to your existing website. Your current design, content-management system and hosting remain in place.
Does Vizo guarantee a Google ranking?+
No. Vizo improves the quality, consistency and accessibility of business information, but search engines and AI platforms control their own ranking and recommendation decisions.
Can Vizo create a website for my business?+
Yes. Website development can be provided as an additional service when a business does not have a suitable website.
Can one account manage multiple locations?+
The Vizo business structure is designed to support business locations. Exact limits can depend on the selected plan.
Can Vizo manage my Google Business Profile?+
Vizo can help improve and organize the information used for Google Business Profile and local visibility. Access to the business profile may be required.
Is Vizo a booking or payment system?+
No. Vizo is a business-visibility platform. It can work alongside booking, payment, POS and business-management systems.
Still need help?
Send the Vizo team a message with your account email, business name and a clear description of the problem.
Contact supportEmail technical support
For a technical problem, include the affected website address, screenshots and the steps that caused the issue.
Send support email