Privacy Policy

How Vizo handles your information.

This policy explains what information Vizo collects, why we use it, how we protect it and the choices available to you.

Effective: September 29, 2026Last updated: September 29, 2026

01

Who we are

Vizo is a business-visibility platform developed and operated by AsyncAfrica. In this policy, “Vizo,” “we,” “us” and “our” refer to the organization responsible for providing the Vizo platform and related services.

Vizo helps businesses manage information, connect websites, publish structured data, perform visibility audits and improve how businesses are understood across digital discovery platforms.

02

Information we collect

The information we collect depends on how you use Vizo and which services you activate.

Account information

Your name, email address, telephone number, password credentials, language preference and account roles.

Business information

Business name, description, contacts, locations, opening hours, services, products, prices, images and website addresses.

Website information

Website URL, Website Connect status, technical accessibility, structured data and visibility-audit results.

Usage information

Pages visited, actions performed, device information, browser type, IP address and security events.

Communication information

Messages, support requests, contact-form information and other communications sent to Vizo.

Billing information

Plan, subscription and payment-status information. Payment providers may process payment-card or mobile-payment details separately.

Information from other sources

When authorized or when information is publicly available, Vizo may receive business information from business websites, public business listings, connected platforms or service providers. You are responsible for ensuring you have permission to submit and manage information belonging to a business.

03

How we use information

We use personal and business information to operate, secure and improve Vizo and to provide the services requested by users.

Create and manage Vizo accounts
Provide business-profile and visibility services
Run website and business visibility audits
Generate structured business information
Operate and verify Website Connect
Display analytics and recommendations
Provide customer and technical support
Protect accounts and prevent misuse
Improve platform performance and reliability
Send important account and service communications
Meet applicable legal and regulatory obligations

Where required, we process information based on your consent, performance of a service agreement, legitimate business interests or compliance with applicable legal obligations.

04

Website Connect and visibility audits

Website Connect

When Website Connect is installed, Vizo may verify that the script is available, identify the connected Site ID and publish approved business information associated with that Site ID.

Website Connect is not designed to read private website databases, payment-card details, passwords or private customer communications.

Visibility audits

When you request an audit, Vizo may analyze publicly accessible website information, technical availability, structured data, business-profile completeness and other visibility signals. Audit results may be stored so progress can be measured over time.

Business information may be public

Information marked for publication may be exposed through the connected website, structured data, llms.txt or other public discovery formats.

05

How we share information

We do not sell personal information. We may share limited information in the following situations:

  • With service providers that support hosting, email, analytics, security, payments or customer support
  • With people you authorize as business owners, managers or team members
  • When information is intentionally published through your business profile or website connection
  • When required by law, legal process or a valid government request
  • When necessary to protect Vizo, its users or the public from fraud, abuse or security threats
  • During a business transfer, reorganization or similar corporate transaction

Service providers are expected to process information only for the agreed purpose and to apply appropriate safeguards.

06

Data retention

We retain information for as long as reasonably necessary to provide Vizo, maintain account history, meet security requirements, resolve disputes and comply with applicable obligations.

When an account is deleted, some information may remain for a limited period in backups, security records, financial records or legal-compliance records. Public information previously indexed by external platforms may remain in their systems until they refresh or remove it.

Business owners should remove the Website Connect script when they no longer want a website connected to Vizo.

07

Information security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, loss or misuse.

Password hashing and secure authentication
Role and permission controls
Encrypted HTTPS connections
Protected API access
System monitoring and logging
Regular software maintenance

No internet service can guarantee complete security. Users must protect their passwords, use trusted devices and notify us if they suspect unauthorized account access.

08

Your privacy rights

Depending on your location and applicable law, you may have rights regarding your personal information.

Access

Request information about the personal data associated with your account.

Correction

Update incorrect or incomplete account and business information.

Deletion

Request deletion of eligible personal information and account data.

Restriction

Request limits on certain processing where applicable.

Objection

Object to certain processing based on your circumstances.

Portability

Request eligible information in a commonly usable electronic format.

To protect accounts, we may need to verify your identity and authority before completing a request. Some requests may be limited where retention is required for security, contractual or legal reasons.

09

Cookies and local storage

Vizo may use cookies, browser storage and similar technologies to keep users signed in, remember preferences, maintain security and understand platform performance.

CategoryPurpose
EssentialAuthentication, security and basic platform operation
PreferenceLanguage and user-interface preferences
AnalyticsUnderstanding usage and improving platform performance

Browser settings can be used to remove or block some storage. Blocking essential storage may prevent sign-in and other platform features from working correctly.

10 — Contact us

Privacy questions and requests

Contact us if you have a question about this policy or want to make a privacy request.

Email

shyakas83@gmail.com

Location

Kigali, Rwanda

Contact Vizo

Changes to this policy

We may update this policy when Vizo services, business practices or applicable requirements change. The updated date will be displayed at the beginning of this page.